CASE STUDY
Developing Personal and Professional Skills in a Program for Teen Moms
A group of teen moms developed their overall life and job readiness in a seven-month class with Hope House of Colorado.
Background
Approach
Results
The Hope House staff measures teen moms in both economic and personal self-sufficiency before enrolling them in their career program. After noticing their rubric to measure these traits was too subjective, the staff began looking for a more accurate tool to help them evaluate care for others, care for self, communication, and responsibility, among other behaviors and mindsets.
While the Hope House staff excelled at helping teen moms with education and getting jobs, the moms were frequently losing their jobs due to a lack of the emotional intelligence skills needed to be successful. The Hope House staff realized they needed to change two parts of their process: the skills measurement and the curriculum in their career program.
Hope House participants started with The IRIS Survey and then joined a class designed using IRIS’s in-person curriculum.
The Hope House staff used the results of The IRIS Survey to understand the Career Readiness, Imperatives and personal self-sufficiency of the participants before the class began. Career Readiness and Imperatives are two targets created by IRIS. The Imperatives Target is a set of eight attributes that most strongly support an individual’s ability to grow in more complex areas like Critical Thinking or other interpersonal skills. The Readiness Target is a set of twenty attributes that are foundational to career readiness. IRIS recommends that organizations help individuals develop gaps to the Imperatives Target first. Once they establish a solid foundation, they can move on to gaps to the Readiness Target and other job-specific targets.
Jenny Macias, the Program Director at Hope House, noted how easy it was to align Hope House’s personal self-sufficiency metric with soft skills measured by IRIS. “The IRIS staff helped us create targets that aligned with the personal domains we measure in our moms. So, we love that we now have a more concrete and objective way to measure our teen mom’s personal self-sufficiency growth, along with concrete action steps they can take to continue to help them grow.”
During the course, the participants also used IRIS’s in-person soft skills curriculum to develop in areas of noted skill gaps. Each of the 102 soft skill attributes that IRIS measures come with a PowerPoint presentation, activities to help facilitate growth, and handouts for the participants.
The curriculum provided resources and information for all the soft skills on which Hope House focuses. Their Job Upgrade class spends the first week focused on Emotional Self-Awareness, the base of the Imperatives. They then tailored the remaining three weeks to the group currently enrolled, using the results from The IRIS Survey to understand which overall gaps to address.
100% of the participants who completed the Job Upgrade class, which uses IRIS’s curriculum, improved on their Imperatives scores. Overall, the group grew by an average of 10% in their Imperatives scores and by an average of 13% in their Career Readiness scores. Additionally, the participants each increased significantly in several attributes. One participant showed remarkable improvement, moving an entire standard deviation or more, in 27 of the 102 soft skills attributes. In simple terms, she improved her “grade” from a C to an A grade in 27 “subjects.”
Overall, the teen moms who participated have gained awareness about their strengths, which generated Self-Confidence and helped them understand their blind spots, on which they now have the opportunity to work to develop.
Hope House also now has an easy way to track their teen mom’s personal growth, provide them with action steps to grow in targeted areas and teach classes that encourage growth with IRIS’s curriculum. After the initial trial in 2017, Hope House expanded the use of IRIS for all new teen moms in their program so they can help them start growing on day one.

We love IRIS! It’s so easy to use, and we can quickly see if a teen mom is growing or not. We can start creating meaningful impact from day one.

Jenny Macias
Program Director, Hope House of Colorado

Hope House
About
Hope House is metro-Denver’s only resource providing free self-sufficiency programs to teen moms, including Residential, GED, and College & Career Programs. Additional supportive services include parenting and healthy relationship classes, life skills workshops and certified counseling, all designed to prepare them for long-term independence.

At MIRRIM, we believe growth begins when we take the time to truly see ourselves and others.

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