CASE STUDIES
Real Stories, Real Growth
See how individuals, coaches, and organizations have used IRIS and MIRRIM coaching to achieve measurable growth and lasting change.

At MIRRIM, we believe growth begins when we take the time to truly see ourselves and others.
Client Stories
Real transformations from our behavioral science approach.
"Working with Susan gave me language and clarity around growth that I’d been circling for years. She helped me see patterns with compassion, not criticism, and translate those insights into everyday leadership. Our team is stronger, and I’m steadier, because of that process.”

Carli Franks
Chief of Staff & VP of Operations
“Susan doesn’t just coach, you think differently after working with her. She helps you see what’s really happening beneath the surface and turns that awareness into practical, lasting change. Her questions cut through noise with warmth and precision. Every leader should be this well challenged.”

Ralph Boardman
President, Tax & Financial Strategies
“Coaching with Susan, and using her IRIS tool, has been an encouraging and insightful experience. I was hesitant to work with a coach at first, but I’m really glad I said yes. It’s helping me show up more intentionally as a leader, especially during a time of big transitions. I’ve appreciated having a space to reflect, get honest, and stretch my thinking - and someone helping me push myself to do so. The process feels both strategic and deeply personal, like I’m building new muscles while reconnecting with my core values and strengths. I’m still going through it and already seeing shifts in how I lead and how my team responds. I feel like I have a new ally in my career path, and life, at a time I need it even if I didn't realize. I'm grateful for Susan's support.”

Katie Parker
CEO, Humane Colorado
“Susan’s ability to empathize helped me recognize issues I couldn’t see myself. The process gave me practical tools to communicate in ways that build stronger partnerships and relationships. Change takes time, but I’m very happy with the results."

Charles Hickey
Director of Finance, CU Anschutz Medical Campus
"Working with Susan gave me language and clarity around growth that I’d been circling for years. She helped me see patterns with compassion, not criticism, and translate those insights into everyday leadership. Our team is stronger, and I’m steadier, because of that process.”

Carli Franks
Chief of Staff & VP of Operations
“Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation.”

Sarah Johnson
CEO, Tech Innovations
“Susan doesn’t just coach, you think differently after working with her. She helps you see what’s really happening beneath the surface and turns that awareness into practical, lasting change. Her questions cut through noise with warmth and precision. Every leader should be this well challenged.”

Ralph Boardman
President, Tax & Financial Strategies
“Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation.”

Sarah Johnson
CEO, Tech Innovations
“Coaching with Susan, and using her IRIS tool, has been an encouraging and insightful experience. I was hesitant to work with a coach at first, but I’m really glad I said yes. It’s helping me show up more intentionally as a leader, especially during a time of big transitions. I’ve appreciated having a space to reflect, get honest, and stretch my thinking - and someone helping me push myself to do so. The process feels both strategic and deeply personal, like I’m building new muscles while reconnecting with my core values and strengths. I’m still going through it and already seeing shifts in how I lead and how my team responds. I feel like I have a new ally in my career path, and life, at a time I need it even if I didn't realize. I'm grateful for Susan's support.”

Katie Parker
CEO, Humane Colorado
“Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation.”

Sarah Johnson
CEO, Tech Innovations
“Susan’s ability to empathize helped me recognize issues I couldn’t see myself. The process gave me practical tools to communicate in ways that build stronger partnerships and relationships. Change takes time, but I’m very happy with the results."

Charles Hickey
Director of Finance,
CU Anschutz Medical Campus
“Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation.”

Sarah Johnson
CEO, Tech Innovations



